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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Todd Porter

Todd Porter

April 23, 2025

5  out of  5
rating by Todd Porter
"I recently moved my accounts to Jeremy Fulkerson's State Farm office, and I have been very pleased with the level of support I have received. In particular Katie Lowder has been wonderful to work with. She assisted me in transferring my accounts and helped me resolve two prior issues efficiently. Most importantly, she kept me informed of the status, and let me know when the changes were complete."
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Maggie McQuone

April 22, 2025

5  out of  5
rating by Maggie McQuone
"I highly recommend reaching out to this group for your insurance needs. When I was relocating for work, Nic was able to help my husband and I with setting up a new policy and canceling our old one. I was impressed by their organization and their willingness to go the extra mile to make sure that everything was in place for a seamless transition. It actually felt like we were being taken care of by family or friends, and we look forward to our move because of the work and efforts on his part! We cannot recommend or thank them enough!"
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Mary Todaro

April 20, 2025

5  out of  5
rating by Mary Todaro
"Nic G - started working with Nic in Dec for a quuote. He is VERY courteous, friendly and knowledgeable. Tremendious patience as we took over 3 months to close with multiple revisions. Never complained. Made for a great experience in a complicated closing."
We responded:
"Mary, thank you very much for trusting Nic, and our Agency, to help you. We appreciate your feedback and kind words. Please let us know if we can help more in the future. Have a great day!"
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Richard Weber

April 11, 2025

5  out of  5
rating by Richard Weber
"Fabulous service! Candice’s follow through has helped resolve a longstanding issues Her diligence and a dedication was fantastic!"
We responded:
"Richard, thank you very much for the kind note of Candice. I am thrilled she was able to see this through for you and get it straightened out. We appreciate you and your loyalty to State Farm. Have a great day. "
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Paul Preisler

April 1, 2025

5  out of  5
rating by Paul Preisler
"Carly Verrett is freaking amazing at what she does! Added a second vehicle to my policy with easy and no hassle with an amazing payment! I Highly recommend asking for Carly when you call!"
We responded:
"Thank you for your wonderful review, Paul! We’re so glad you enjoyed your experience with Carly. We strive to make every customer feel valued, and please know we appreciate you. "
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Joel Bokelman

March 31, 2025

5  out of  5
rating by Joel Bokelman
"Really great experience overall! Carly Verrett was very engaging, kind, and knowledgeable! :)"
We responded:
"We’re grateful for your positive feedback and five-star review, Joel! It’s a pleasure to know you had a great experience with us. We’re always here for any future needs and look forward to working with you again!"
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Samantha P

March 18, 2025

5  out of  5
rating by Samantha P
"I’ve worked with Alex for three of my moves (over a four year span). Not only is he reliable, he’s kind, patient, and knowledgeable. He answers every question (big, small, irrelevant), and he genuinely cares about helping you with whatever your situation may be. He also loves his job, and it absolutely shows in his work. Thankful for this level of service."
We responded:
"Thank you so much for this 5-star review of Alex, Samantha. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime."
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C Wil

March 17, 2025

5  out of  5
rating by C Wil
"Candice did a great job taking care of my renter's insurance."
We responded:
"Thank you for this 5-star review. Candice is awesome and we love having her on the team. Have a great day. "
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Nicole McGregor

March 17, 2025

5  out of  5
rating by Nicole McGregor
"I worked with Nic for a week while trying to get adjusted to my recent move to North Carolina. I had to get a new license and he held my hand every step of the way while making sure I had all my paperwork needed. I’m so glad I decided to go with this office for business especially with people like Nic that built the perfect policy for me! Thank you SO much for being a piece of comfort for me while I figure this state out!"
We responded:
"We appreciate your kind words of Nic. He is great at taking excellent care of our customers. Welcome to NC and please let us know how we can help moving forward. "
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Ellen Condrey

March 5, 2025

5  out of  5
rating by Ellen Condrey
"Nick is very. Professional, he answered all my questions and help me with my insurance. Both car and my condo I am very pleased and I hope that I will continue having a good relationship. With your company."
We responded:
"We truly appreciate your five-star review and kind words, Ellen! Your feedback makes all the hard work worthwhile, and we’re so happy to hear that you had a positive experience with us. We’re here for you whenever you need us, and we look forward to serving you again soon!"
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Pam Yager

February 25, 2025

5  out of  5
rating by Pam Yager
"Nic Grindstaff is amazing to work with. He is very thorough, knowledgeable and honest. He is very quick to respond and I would recommend him to anyone looking for insurance."
We responded:
"Thank you Pam. Nic is a good guy and we are lucky to have him on the team. I am glad he took great care of you. "
Profile photo of staceyuu hi kliuuy gasque

staceyuu hi kliuuy gasque

February 25, 2025

5  out of  5
rating by staceyuu hi kliuuy gasque
"Representative Nic was very helpful and accurate..he moved quickly and efficiently to take care of my business....great customer service from him"
We responded:
"It is great to hear this. Thank you very much for the kind words of Nic. We are happy to help you. "
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Robyn Harmse

February 24, 2025

5  out of  5
rating by Robyn Harmse
"Katie is fantastic. She always gets back to me quickly and always welling to help no matter what. Been very happy with the level of service I receive from her."
We responded:
"Robyn, we appreciate your five-star rating, thank you! It's great to know that we were able to deliver excellent service."
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Caroline Morgan

February 12, 2025

5  out of  5
rating by Caroline Morgan
"Super personable and helpful! Got done what I needed right away."
We responded:
"Your feedback means a lot to us Caroline. Thank you for the positive review and for being a great customer. "
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Aliyah Wilson

February 7, 2025

5  out of  5
rating by Aliyah Wilson
"I have small business insurance here and have always had such great service! Katie L was swift and professional!"
We responded:
"Thank you for your five-star rating, Aliyah! We're glad we could provide excellent service."
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Brittany Archard

February 2, 2025

5  out of  5
rating by Brittany Archard
"Every time I have called this office, I have been met with respect and understanding. Each person in this office cares about their customers and it shows. I was in an accident last year and I had some trouble with the claims (separate team) and each time I called in they listened, took notes, and circled back with me in a timely manner. I felt heard and understood by each employee during a time that was difficult for me. I am so grateful that we chose this office to be our state farm insurance, they are incredibly kind! Katie, Carly, and Denise were all so accommodating and thorough. You won't regret working with them!"
We responded:
"Brittany, I love hearing this of our team. This is exactly the way we aim to be. We appreciate you for giving us an opportunity to help. "
Profile photo of Claire Joyner

Claire Joyner

January 9, 2025

5  out of  5
rating by Claire Joyner
"Alex was very professional and helpful in the auto insurance process. I was able to stop by in person for a quote and it made it a quick and painless process. Highly recommend for anyone moving to the Charlotte area!"
We responded:
"We appreciate your positive feedback, Claire! We love it when you stop by. Let us know if there's anything else we can do for you."
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Chandra Gallagher

January 9, 2025

5  out of  5
rating by Chandra Gallagher
"AMAZING CUSTOMER SERVICE! Timely responses and outstanding experience anytime I need something.. cannot say enough good things about this office."
We responded:
"This is great feedback to share with the team Chandra. Thank you very much and we enjoy working with you. "
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Kaelin Brown

January 8, 2025

5  out of  5
rating by Kaelin Brown
"Carly Varrett helped me quickly! I’m making a big move from iowa to nc and she was able to discuss my policy to help my understanding!!"
We responded:
"We appreciate your five-star rating, Kaelin! It's great to know that we were able to deliver excellent service."
Profile photo of Liz Hernandez

Liz Hernandez

January 5, 2025

5  out of  5
rating by Liz Hernandez
"What a pleasure working with Jeremy Fulkerson's State Farm Insurance Agency! In particular, I would like to shout out Nic G for handling my auto insurance quote - and saving me money! Then working with me on my new apartment insurance and again making everything from quote to payment so easy and efficient. Having retired from the health care insurance industry (over 35 years) I recognize excellent service and certainly want to acknowledge it! Thank you Nic and State Farm! Happy New Year!! -- Liz H"
We responded:
"Liz, you are wonderfully kind and we appreciate the compliments of Nic. Have a blessed New Year and let us know how we can help further!"
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Lakshmi Menon

December 21, 2024

1  out of  5
rating by Lakshmi Menon
"The experience I had with this agency is a nightmare. I moved my account to another State Farm agency within a month. My condo insurance was messed up. My mortgage company informed me that they had changed the insurance to State Farm. Then I noticed the same charge on my credit card. I followed up and had that corrected. Next, I get an Invoice by email and in the post for the same amount. Alex tells me that this is a notification for the credit issued to my credit card. Then I see on my statefarm.com account that I owed the same amount. When I called about this, the reaction of Alex was that he was confused. No commitment or effort to resolve the situation. I moved to another agency, who resolved this issue in a day. All of this before I filed a single claim."
We responded:
"Lakshmi, thank you for the feedback and I am sorry to read this review. As I discussed with you when we spoke, we were truly confused by the transactions and trying to work with you to be sure it was resolved. Sometimes these issues require us to ask questions, do research and we appreciate your grace in understanding to help get it resolved for you. Have a great day and we wish you the best. "
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Nicole Eaton

December 17, 2024

5  out of  5
rating by Nicole Eaton
"I had the pleasure of working with Nic and so happy that I found this location in Charlotte! I explained that I am moving and needing to update my policies. He was efficient, professional, patient, helpful and friendly and was able to get everything set up for me for my new policies! This location was a recommendation from my current agent and I am happy that I went with their advice. Highly recommend!"
We responded:
"Nicole, thank you so much for the positive review and sharing your kind words of Nic. We are happy you were recommended to us and look forward to taking care of you. "
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Brent Asseff

December 17, 2024

5  out of  5
rating by Brent Asseff
"Such a smooth and wonderful experience working with Carly"
We responded:
"Thank you for the five-star review and kind words of Carly. I am glad we were able to make your experience smooth. We look forward to helping you more. "
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Riley Wilson

December 10, 2024

5  out of  5
rating by Riley Wilson
"Alex was very helpful and informative with my homeowner and auto policies. I highly recommend."
We responded:
"Riley, thank you for the 5-star review and kind words of Alex. We appreciate you trusting us to help. "
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Rebekah Johnson

December 9, 2024

5  out of  5
rating by Rebekah Johnson
"I’ve always had good experiences with this office - but today in particular was amazing. Katie was so kind and helpful - I got everything finished in less than 5 minutes. She’s absolutely incredible! Highly recommend!"
We responded:
"Rebekah, we're glad Katie was able to help you so quickly. That's what we are here for. Thank you!"